Política de envío

Welcome to Adore Capri. We strive to provide excellent service, including efficient and reliable shipping for our personalized products. Please review the following shipping policy before placing an order.

  1. Order Processing Time:
  • Personalization Process: All personalized products require a processing time for design and production. The estimated processing time will be 4-5 days for production and 3 to 5 days to ship.
  • Business Days: Our business operates from Monday through Friday, excluding holidays. Orders are processed on business days.
  1. Shipping Methods:
  • Carrier: We use reputable carriers for shipping, including USPS, FedEx, UPS & DHL. The choice of carrier may vary based on the shipping destination and the nature of the personalized product.
  • Shipping Options: Customers can choose from standard shipping, expedited shipping, or other available options during the checkout process. Please note that personalized items may have specific shipping restrictions.
  1. Shipping Costs:
  • Calculation: Shipping costs are calculated based on the weight of the package, shipping destination, and the chosen shipping method. The total shipping cost will be displayed during the checkout process.
  • Free Shipping: We offer free shipping on orders over $50. Free shipping eligibility is determined after applying discounts and promotions.
  1. Shipping Destinations:
  • Domestic and International: We offer shipping to only domestic destinations. International customers are responsible for any customs duties, taxes, or fees associated with the shipment.
  1. Tracking Information:
  • Notification: Once your order is shipped, you will receive an email notification containing tracking information. This allows you to track the progress of your shipment.
  • Delivery Updates: For personalized items, tracking information may not be available immediately. Please allow sufficient time for the personalization process before tracking becomes active.
  1. Shipping Delays:
  • Unforeseen Circumstances: While we strive to meet estimated delivery times, unforeseen circumstances such as weather, holidays, or other factors may cause delays. We appreciate your understanding in such situations.
  1. Address Accuracy:
  • Responsibility: Customers are responsible for providing accurate shipping addresses. We are not liable for orders delivered to incorrect addresses provided by the customer.

For any questions or concerns regarding our shipping policy, please contact us.

Thank you for choosing Adore Capri.